HP Small Business Essentials program Terms and Conditions
Thank you for your interest in the HP Small Business Essentials program. The HP Small Business Essentials program is
designed exclusively for our business customers located in the United States. HP Small Business Essentials provides
business customers with access to our HP Small Business Essentials Lease program, where you can use the flexibility of
for certain equipment (including upgrade and purchase options). Special pricing may
also be available.3
HP Small Business Essentials Lease Program
The following is a summary of the lease terms associated with the HP Small Business Essentials program:
Eligibility. HP Small Business Essentials program is limited to business customers located in the United States
(excluding Puerto Rico) only. Participation is subject to credit approval.
- Minimums. Program participants can lease single units through the HP Small Business Essentials program.
Lease Term. Program participants can select terms of 24 and 36 months. At the end of the lease term, program
participants have the option to return the leased equipment unless the purchase option is exercised.5
Purchase Option/Buy-Out. Program participants may exercise purchase option (buy-out the lease) at any time. Just
pay all the remaining lease payments remaining under the lease, a purchase option fee equal to two monthly payments
on 24 month leases and three monthly payments on 36 month leases.
Upgrade. Program participants may request to upgrade their device/accessory package after successfully making 21
payments on an 24 month lease, and 33 payments on a 36 month lease without any fees or penalties, by returning the
device / accessory package to LiftForward and signing a new HP Small Business Essentials term. Program participants
may be required to obtain additional credit approval and execute new lease documentation.
Returns and Cancellations. Returns and cancellations are subject to HP Store’s standard 30 day return policy,
unless the device/accessories have been physically altered or damaged. All original components must be included in a
return. In the event of a lease cancellation where a member does not return all original components within the 30
day window, such member will be treated as exercising the purchase option under the lease agreement terms and will
be billed the purchase option fee by LiftForward5.
Software License. Additional software licensed from LiftForward will be subject to the terms of the applicable
license agreement with LiftForward. In most cases software licenses obtained through LiftForward in connection with
a lease may be continued following the buy-out or upgrade of a lease.
HP Small Business Essentials program
By placing an order under the HP Small Business Essentials program, customers agree to the terms set forth in HP's
Purchase Limits and Quantity
HP reserves the right to limit the quantities of items available for new orders. Not all products may be available
under HP Small Business Essentials pricing and some limitations may apply. The HP Small Business Essentials program
benefits are not valid on prior orders or purchases, and cannot be transferred or otherwise redeemed for cash or
Pricing and Price Reductions/Corrections
HP reserves the right to change the price for products on the HP Small Business Essentials program at any time prior
to a customer placing an order. If after an order has been placed, HP considers that a pricing error has been made,
HP reserves the right to cancel the order. Customers will be fully refunded if the customer has paid for the order.
The HP Store reserves the right at any time after receiving your order to accept or decline your order for any
reason. If HP cancels an order after you have already been billed, a refund of the billed amount will be issued. If
you purchase an auto-renewal subscription (e.g. Office 365) at a discounted price through the HP Small Business
Essentials program, the subscription will renew at the full price as specified in your acknowledgement of order.
Business Customers Only; No purchase for resale
The HP Small Business Essentials program sells and ships products to end-user customers only. You may not purchase
products from HP for resale, and we reserve the right to refuse or cancel your order if we suspect resale activity.
United States Sales Only
The HP Small Business Essentials program is valid only in the United States (not including Puerto Rico).
HP reserves the right to refuse an order without satisfactory proof of identification in relation to the eligibility
criteria. HP may audit the purchases of customers to ensure that all purchase/lease conditions have been observed.
This information is provided for promotional purposes only and does not represent a commitment to finance. Nothing
contained herein is meant to constitute tax or accounting advice. HP Small Business Essentials program terms and
offers are subject to change.
It is the responsibility of each HP Small Business Essentials program participant to determine the tax and accounting
consequences of participating in the HP Small Business Essentials program. Your ability to participate in the HP Small
Business Essentials Lease Program is subject to credit approval by LiftForward and your execution of all required
leasing documentation. No equipment security deposit required. Customer is responsible for insurance and any repairs.
If service or lease is cancelled early, the remaining lease payments may become due immediately and customer must
return the device or pay the purchase option fee. Leasing is subject to device availability and monthly payments may
HP Small Business Essentials program offers or discounts are subject to change. Some HP Small Business Essentials
program offers may be valid for a limited time, and limited quantities may be available. Certain exclusions and
limitations may apply. HP Small Business Essentials program discount is available to members with a valid membership,
while supplies last. Offer not valid online. HP Small Business Essentials program discount may not be combinable with
other promotional pricing or offers. Only available to HP Small Business Essentials program participants. Not valid on
prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards. Offer only valid on
select products. Exclusions include, but are not limited to, the following: gift cards, pre-ordered products, Volume
Licensing, contract phones, HP Band. Discount applies before taxes, shipping and other fees. Void where prohibited or
restricted by law. False representations of eligibility voids this offer, and HP reserves the right to collect the
full price of product(s) ordered. HP reserves the right to modify or discontinue offers at any time.
The final monthly rate will vary with the Surface device, lease term, options selected and any licensed software added
to the bundle.
Subject to the continued participation of LiftForward in the HP Small Business Essentials Lease Program.